Last updated: 27 October 2026
You can delete your Keydiye cloud account and its data at any time.
Delete in the app
- Open Keydiye and go to More
- Tap your Cloud account
- Tap Delete cloud account and confirm with your password
Delete by request
If you no longer have the app, send a message from the phone number or email address on your account to info@bitbirr.nl or WhatsApp +251 927 802 065 with the subject “Delete my Keydiye account”. We will confirm the request and delete the account within 7 days.
What is deleted
- All records synced to the cloud
- All cloud backups
- All signed-in sessions
- Your name, email, phone number, business name and password are removed from your profile
What may be kept
Records of Pro payments may be kept for up to the period required by Ethiopian tax and accounting law, without being linked to your app data. Data on your phone is not affected: uninstall the app or use Backup & restore to manage it.